Our Team

andrea

Andrea GrahamOwner/Audiologist, M.Sc. (C) Reg. CASLPO

Andrea has known that she wanted to work in the field of hearing impairment since she was seven years old, when her grandfather told her the story of how her great-grandfather was killed. W S Graham was a harness maker from Beachburg who was profoundly hearing impaired. He was visiting family in Blind River and had gone for a stroll along the train tracks. He must have mistaken the vibrations on the track as the out-going local, not an unscheduled freight train. As her grand-father told the story: “The engineer blew the whistle, and blew the whistle, but your great-grand father didn’t get off the track.” As a little girl, she wanted to reassure the engineer that it wasn’t his fault that he had killed a man and resolved to educate people about hearing impairment.

She completed her undergraduate studies in Communicative Disorders at the University of Western Ontario in 1984 and her Master’s of Science at Dalhousie in 1986. In between degrees, she studied French at L’Universite Laval in Quebec City which served her well in her first position as an Audiologist at the Ottawa General Hospital. In 1991, she moved to Pembroke to serve as the first Audiologist at the Marianhill Kiwanis Audiology Clinic and with Dr. J. B. Jones, ENT Specialist.

Andrea started Heritage Hearing Care Inc. in 1998 to meet the need of her clients for a full time hearing aid dispensary in Pembroke. She is committed to providing education, diagnostic and habilitation services for hearing impaired people and their families in the Valley and beyond.

Professional Credentials

  • BAchelor of Science in Communicative Disorders from the University of Western Ontario
  • Master of Science in Communication Disorders from Dalhousie University

Professional Memberships

  • Canadian Academy of Audiology (CAA)
  • Canadian Association of Speech Language Pathologists and Audiologists (CASLPA)
  • College of Speech Language Pathologists and Audiologists of Ontario (CASPLO)
  • Ontario Speech Language Pathologists and Audiologists (OSLA)

Awards

  • Moneca Price Humanitarian Award (as part of the group called Yamasa Audiology.)

tamara

Tamara McBurneyAudiologist, M.Cl. Aud (C) Reg. CASLPO

Tamara McBurney has been an audiologist since 1994. She graduated from the University of Western Ontario with a Master’s in Communicative Disorders, specializing in Audiology. Her undergraduate studies were done at the University of Saskatchewan.

Tamara was born in Pembroke and has family ties to the Valley through her mother. Tamara’s father was a captain in the artillery in Petawawa.

She has family ties to hearing loss, as well. Her great-grandfather lost his hearing in a threshing accident. Her earliest memories are of getting his attention and speaking to him face to face so he could lipread her. Her grandfather was so desperate to get back into the conversation, that he used pair of hearing aids from a relative’s drawer until he was able to get a pair of his own! Tamara remembers hugging him with his ear pressed to hers so that his old in-the-ear aid would whistle! She also remembers watching him turn his hearing aids on as the family car pulled up to the house and imagining how mad her grandmother must have been because he had had her turned off!

Tamara lives in Pembroke with her spouse and 3 daughters. She enjoys crafts, photography, kayaking and family time.


faye

Faye LarocqueOffice Manager

Our office manager, Faye Larocque, hails from Cornwall originally, but grew up in Renfrew — the town she calls home. She has worked in many sectors, but found her calling working in hearing healthcare. As a Hard of Hearing person herself, she understands the problems our clients face each day and she translates that life experience into helping others.

Faye is always learning to serve our clients better. She has taken courses from Canadian Training Resources in Outstanding Receptionists and Advanced Skills for Receptionists and Algonquin College courses in Interpersonal Communication among others. She also attends seminars from the manufacturers on new products and hearing aid repairs.

Faye loves to volunteer. She has been President of the Canadian Hard of Hearing Association, Valley branch, on the board of Adult Literacy of Ottawa Valley and the Kinsmen board for Apartments for Independent Living, and has helped out with Big Brothers and Big Sisters of Pembroke and Meals on Wheels. She an active member of the Kinette Club of Pembroke, taking on the roles as Treasurer, President, and Deputy Governor for our district. Want something done? Give it to a busy woman!


terri

Terri SelleAudiologist, M.Cl. Aud (C) Reg. CASLPO

Terri was born and raised in the Valley. Her homestead is near Rankin and she spent a lot of time at her grandparents’ place in Pine Valley. She attended Bishop Smith Catholic High School and from there went on to the University of Waterloo. After earning an honours Bachelor of Science degree she knew that she needed to specialize. Audiology met all of her criteria for a profession so it was off to the University of Western Ontario in London on a scholarship.

After graduating, she married Chris, explored Thailand for month, then moved to Thunder Bay to start a career in a variety of audiology settings: private, hospital, paediatric, district and school boards. When her first daughter, Maggie, was born, she knew it was time to come home. In the spring of 2008, she started working at Marianhill Kiwanis Audiology Clinic. Two more children, Charlotte and Edi, and 5 years later, she is looking forward to helping people with their hearing needs as part of the Heritage Hearing Care Team!